Returns and Exchanges

Returns on items purchased from online store inventory: 

For online purchases shipped to you, we offer refunds and store credits. We will accept returns from full price products that are unworn, unwashed, and purchased on our website up to 21 days from the date the order was delivered. 

Returns are at customer’s expense, except in case of manufacturing defect. 

Discounted or sale items are final sale and are do not qualify for returns.    

If your return is approved, it will be processed and a refund will be issued at the time the item is marked as “delivered” at the warehouse. Refunds can take up to 3 business days to go back to your original form of payment. 

Exchanges 

Exchanges are not offered at this time. Simply return the unworn item for a refund and place a new order. 

*Please note, we cannot guarantee inventory will be available when you place a new order. 

If you received the wrong item: 

Please contact us immediately at info@sidelinesirens.com if you received an incorrect item, and we can process your return as soon as possible. You will be sent a pre-paid shipping label. Take the item to a shipping company location noted on the label (ie-UPS, USPS, FedEx, etc) 

If the correct item is available, we will ship the replacement item. If the correct item is unavailable, a refund will be issued. 

Returns for custom orders: 

For custom orders, returns are not accepted. All designs will be pre-approved by customer and directly with the Sideline Sirens artist prior to beginning production.